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Hospitality Hero Award

Stratosphere Hotel Casino Tower logo

Stratosphere Casino, Hotel & Tower Team Member Mercy Hollinger Receives “Hospitality Hero” Award

Las Vegas, Nev. – April 23, 2010 – Stratosphere Casino, Hotel & Tower is proud to announce that team member Mercy Hollinger was named a “Hospitality Hero” by the Las Vegas Convention and Visitors Authority (LVCVA) for her years of dedication to providing excellent customer service. The award presentation occurred during National Tourism Week, committed to raising awareness of tourism and celebrating industry professionals. Hollinger was honored with the award on April 22, exactly 14 years to the day after starting at the property in 1996 as a change attendant before her promotion to her current position of floor person.

“We are extremely proud of Mercy,” said Robb Madole, Slot Shift Manager for Stratosphere Casino. “She consistently goes above and beyond the call of duty to make sure every guest has an enjoyable and memorable experience.”

About Stratosphere Las Vegas Hotel & Casino
Stratosphere Casino, Hotel & Tower is a Las Vegas Strip resort with an 80,000 sq. ft. casino. The 1,149-ft. Stratosphere Tower is the tallest free standing observation tower in the United States, featuring the Top of the World restaurant and highest view of the Las Vegas Strip from the Observation Deck; SkyJump Las Vegas and thrill rides, Big Shot, XScream and Insanity. Known as a great value to gamblers, Stratosphere is located close to the Convention Center at the gateway to downtown Las Vegas. It features 2,427 guest rooms and suites, uniquely themed restaurants, The Tower Shops and the American Superstars and Bite shows. Additionally, Stratosphere’s ace | PLAY program allows players to enjoy awards, comps and exclusives based on their loyalty to American Casino & Entertainment’s four properties: Stratosphere Hotel & Casino on the Las Vegas Strip, Aquarius Casino Resort in Laughlin, Nevada and two Arizona Charlie's locations in Las Vegas. For more information, visit, call 702-380-7777 or 800-99- TOWER (998-6937).

James Woodrow
Preferred Public Relations
(702) 254-5704
[email protected]


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